Legal
Merchant Terms
These terms describe how Producer Launchpad processes merchant and customer data to provide license generation, digital delivery, delivery recovery, and privacy compliance support for merchants using the app.
Purpose
This document summarizes how Producer Launchpad processes merchant and customer data to operate the app for merchants.
Role
Producer Launchpad processes customer and order-related data only as needed to provide the app's functionality to the merchant, including license generation, digital delivery, delivery recovery, and compliance handling.
Categories Of Data Processed
Producer Launchpad may process:
- merchant store identifiers and configuration
- customer name
- customer email
- Shopify order identifiers and order details
- order line item licensing details
- generated agreement and delivery records
- limited technical and audit metadata related to the transaction
Permitted Purposes
Producer Launchpad processes this data only to:
- associate purchases with buyers
- identify the licensee on generated license agreements
- generate agreement evidence
- create and manage secure delivery access
- send and track delivery emails
- support merchants in re-delivery or support workflows
- fulfill Shopify and privacy law compliance obligations
Restrictions
Producer Launchpad will not use merchant customer data for:
- advertising
- cross-merchant profiling
- unrelated analytics
- unrelated product personalization
Retention
Producer Launchpad retains customer data only as long as needed to provide the services described above, maintain delivery and agreement records, support merchants, and meet legal or platform compliance obligations.
Security Expectations
Producer Launchpad uses:
- encrypted transport
- encrypted production storage
- encrypted backups
- separated test and production environments
- least-privilege staff access
- access logging for sensitive operations
- an incident response process
Merchant Responsibilities
The merchant remains responsible for:
- lawfully selling and delivering their content
- ensuring they have rights to the content and terms they offer
- configuring accurate storefront and support information
- responding to any end-customer obligations they control directly
Privacy Requests
Producer Launchpad records Shopify privacy request events and supports operational fulfillment for:
- customer data requests
- customer redaction
- shop redaction
Contact
For privacy-related questions, data handling questions, or support related to these terms, contact newradio.sound@gmail.com.